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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Linton

April 25, 2025

5  out of  5
rating by Jeff Linton
"Angie Morello from State Farm was a joy to collaborate with on my search for new insurance for my car and condo. She was very willing to accommodate my requests for changes and revise quotes she had provided me with. She is even tempered and did not pressure me at any point and addressed all my questions and areas of concern throughout the process. Once I made the decision to switch my policies to State Farm, she completed the transition promptly. She is very nice and very competent, a nice personal touch!"
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Marvene Tribble

April 25, 2025

5  out of  5
rating by Marvene Tribble
"I spoke to Angie several months back regarding AUTO and renters insurance, she said that she would reach back out to me in six months and this is what she did. I love a person to keep the word. We work together to find the best rate she was very attentive to my needs, and we also worked out some more things that we will follow up in July. I asked if she would be my contact person she said yes, and that made me so happy she is a very great Very patient and take care of business."
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Robert Parchman

April 12, 2025

5  out of  5
rating by Robert Parchman
"We've had a wonderful experience working with Angie at Derek Reiman's State Farm office. She is incredibly kind, responsive, and always takes the time to answer our questions thoroughly. Angie consistently follows up with us and checks in from time to time to see if we need anything, which we truly appreciate. Her patience and dedication stood out, especially when helping us work through a few issues. We're grateful for her support and would highly recommend working with her and the Derek Reiman team."
We responded:
"Hi Robert, thank you for taking the time to share your experience with Angie. We appreciate your recommendation and are grateful for your recognition of Angie's efforts and the entire Derek Reiman team. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence."
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Lori Precour

March 26, 2025

5  out of  5
rating by Lori Precour
"I am so impressed with State Farm & Katie Silverness. I was hesitant to go thru the process of looking for car/home owners insurance but Katie made this process extremely easy. I liked how easy she was to talk to, she never rushed me with my many questions & answered everything I wanted to know. Great company & a great employee."
We responded:
"Hi Lori, thank you so much for your kind words! We're thrilled to hear that Katie made your experience with Derek Reiman State Farm so positive. We pride ourselves on providing excellent customer service, and it's wonderful to know that Katie was able to assist you so effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Todd Meadow

March 24, 2025

5  out of  5
rating by Todd Meadow
"Great experience! Katie was super helpful in walking me through the quoting process and made switching to State Farm super easy. She was incredibly responsive and attentive and I felt like all my needs were met with our new policies"
We responded:
"Thank you for your kind words! We're so happy to hear that Katie made your transition to State Farm smooth and stress-free. Providing responsive and attentive service is our priority, and we’re glad she met all your needs. Welcome to the State Farm family—we appreciate your trust in us!"
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Kaitlynn Morin

March 19, 2025

5  out of  5
rating by Kaitlynn Morin
"Highly recommend Katie! She is knowledgeable, friendly, and answered all my questions."
We responded:
"Thank you Kaitlynn! We appreciate your recommendation and trusting State Farm with your insurance needs."
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Jenny Luebbe

March 14, 2025

5  out of  5
rating by Jenny Luebbe
"Katie was easy to work with, responsive and knowledgeable. We are saving a lot of money switching our auto and home policies to State Farm and Katie made this process super simple."
We responded:
"Hi Jenny, thank you for sharing your wonderful experience with Katie! It's fantastic to know that switching your auto and home policies to State Farm has resulted in significant savings, and Katie made the process super simple for you. Your satisfaction is our top priority, and we appreciate your recognition of Katie's efforts. We look forward to continuing to serve you and ensuring you have the best possible experience with us."
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Shayne Bullen

March 13, 2025

5  out of  5
rating by Shayne Bullen
"Angie is customer focused to provide a personalized service. She pays close attention to details and is very communicative."
We responded:
"Thank you for your kind words! We’re so glad to hear that Angie provided you with personalized service, paying close attention to the details and staying communicative throughout. Her dedication to our customers is truly appreciated."
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Ariben Ballesteros

March 13, 2025

5  out of  5
rating by Ariben Ballesteros
"Benjamin is a great agent! He is very informative and helpful in providing the assistance I needed, in order to get my insurance policy started."
We responded:
"Thank you for your great feedback! We’re so happy to hear that Benjamin was able to provide you with informative and helpful service while getting your insurance policy started. We appreciate you choosing us, and if you ever need anything, we’re always here to assist!"
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Robert Nolan

March 11, 2025

5  out of  5
rating by Robert Nolan
"I was interested in changing insurance companies. I filled out a profile during the weekend. I then received a prompt response Monday morning from Katie. From the initial call to the end, she was professional and engaging. As I told her. The reason that I will recommend this company is her outstanding customer service. She displayed empathy and understanding to my needs. She is rated five stars. What a great person. Katie you knocked it out of the park!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Katie provided you with outstanding customer service. Her professionalism, empathy, and dedication truly make a difference. We appreciate your recommendation and your kind words—Katie definitely knocked it out of the park! If you ever need anything, we’re always here to help."
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Thomas Swiatowiec

March 11, 2025

5  out of  5
rating by Thomas Swiatowiec
"Katie Silverness did a great job for me today. She was very knowledgeable and very pleasant to talk to. If anybody I know is looking for Insurance. I will definitely send them her way."
We responded:
"Thank you for your kind words! We're so happy to hear that Katie provided you with knowledgeable and pleasant service. Your recommendation means so much to us, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Nicole Allen

March 6, 2025

5  out of  5
rating by Nicole Allen
"Katie is awesome! I had such a great experience with her. She’s very knowledgeable. She knew her information. She was able to answer all my questions and walk me through everything. Extremely genuine and caring person. I definitely will be referring my friends and family!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that Katie provided you with such great service and made the experience smooth and easy. Her knowledge, care, and attention to detail are truly appreciated. We really appreciate your kind words and your intention to refer your friends and family. If you ever need anything else, don’t hesitate to reach out. Thanks again!"
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Stacy Johnson

March 3, 2025

5  out of  5
rating by Stacy Johnson
"I switched and in 10 min I got 50% lower rates for home and auto. Highly recommended!"
We responded:
"Stacy this is amazing savings!! Thank you for the 5 star review!"
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Kenny Monterubio

February 28, 2025

5  out of  5
rating by Kenny Monterubio
"Angie is great, always willing to go the extra mile to solve any issue."
We responded:
"Thank you for the great review! We're so glad to hear that Angie has been going the extra mile to help resolve any issues. Her dedication to providing excellent service means a lot to us, and we’ll be sure to pass along your kind words."
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karen p

February 20, 2025

5  out of  5
rating by karen p
"My agent Angela was awesome. I immediately changed my insurance to State Farm after learning that I'm saving $100 per month. I'm getting more for my money and great customer service. I will be referring friends and family to State Farm."
We responded:
"Thank you Karen for the 5 star review!"
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Daisy Ruano

February 18, 2025

5  out of  5
rating by Daisy Ruano
"Katie’s awesome! Knowledgeable and genuine"
We responded:
"Thank you for the 5 star review! We think Katie is awesome too!!"
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Darrell Willis

February 12, 2025

5  out of  5
rating by Darrell Willis
"Amazing office with great service. Helped me save thousands can't be more greatful"
We responded:
"Darrell, thank you for the great review! "
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Diana Quesada

February 6, 2025

5  out of  5
rating by Diana Quesada
"OMG! I was in for a SHOCK when Benjamin Sorto of State Farm (office of DerekReiman.com Arlington Hts) quoted affordable, unbelievable rates that will give me an annual savings of $1176 for Vehicle 1 + $864 for Vehicle 2, total ANNUAL savings of $2040! My former provider hiked Vehicle 1 premium from $97 to $197; and Vehicle 2 from $167 to $239, both without notice & only found out through my bank’s statement; and former was in the works to increase an additional $74 per month when I switched to State Farm. And most impressive too was Benjamin’s professionalism, mannerism, and efficiency that immediately won my trust. I don’t know what kind of tools or software State Farm provides their agents but Benjamin completed my enrollment within 15 minutes, although, I e-sent all my information beforehand for the sake of saving time. Thank You State Farm Agents Benjamin Sorto & Derek Reiman."
We responded:
"Diana, thank you so much for such wonderful feedback! I am so happy Ben was able to help you find rates for your cars that better fits your budget! We are always here when you need us! "
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Lydia Scherr-Demzuk

February 6, 2025

5  out of  5
rating by Lydia Scherr-Demzuk
"Katie is wonderful! She knew exactly what my insurance needs were. Talk to her about the safe driving discount."
We responded:
"Lydia, thank you for the great review! I am so happy Katie was so helpful with your insurance! "
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Becky Dukeman-Miller

February 5, 2025

5  out of  5
rating by Becky Dukeman-Miller
"I spoke with Angie several times and she was always pleasant and extremely helpful. She called when she said she would and provided me with competitive quotes that was affordable. She made the switch to State Farm smooth and easy."
We responded:
"Becky, thank you for the awesome review! I am so happy to hear that Angie was so helpful. We are always here when you need us! "
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Justin Precour

February 5, 2025

5  out of  5
rating by Justin Precour
"I had an excellent experience working with Katie at State Farm! From the very beginning, she took the time to understand my needs and provided personalized recommendations that fit my budget and coverage requirements perfectly. Her professionalism, knowledge, and genuine care for her clients truly set her apart. The entire process was seamless, and they were always available to answer my questions, no matter how big or small. I now have peace of mind knowing that I’m well covered, thanks to their guidance. If you’re looking for a reliable and trustworthy insurance agent, I highly recommend Derek Rieman and the team at State Farm!"
We responded:
"Justin, Thank you so much for your fantastic feedback! I am thrilled to hear that Katie was able to provide you with personalized recommendations that fit both your budget and coverage needs. It’s wonderful to know that her professionalism, knowledge, and care for clients made such a positive impact on your experience. I am also glad to hear that the process was seamless and that you now have peace of mind with your coverage. Your recommendation means the world to us, and we truly appreciate it. If you ever need assistance in the future, please don’t hesitate to reach out—we’re here for you!"
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Leann Gates

February 5, 2025

5  out of  5
rating by Leann Gates
"Thanks to Katie Silverness we love State Farm and save alot of money! Miss her in Minnesota."
We responded:
"Leann, thank you for the awesome review! I am so happy Katie was so helpful!"
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Kjerstin Hedstrom

February 4, 2025

5  out of  5
rating by Kjerstin Hedstrom
"Katie is always great! Very quick to respond and always answers my questions, very knowledgeable!"
We responded:
"Kjerstin, thank you for the wonderful review! I am so happy Katie was so helpful!"
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Beth Krueger

February 4, 2025

5  out of  5
rating by Beth Krueger
"Angie is the best- friendly, patient and thorough. She knows who her clients are and works with their technology abilities or lack there of. I highly recommend Angie."
We responded:
"Beth, thank you for the kind review! I am so happy Angie was so helpful! "
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Diane Schroeder

January 28, 2025

5  out of  5
rating by Diane Schroeder
"Amy helped with all questions regarding my transfer of home/auto insurance, I have more insurance for less 🤑 money! Thank you!!"
We responded:
"Diane, thank you for the awesome review! I am so happy Amy was able to help with your home and auto insurance! "